
State Farm® Insurance Agent Jay Gemes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Toby Smith
June 5, 2025
"The whole team over at this State Farm really shines! Kristen has been nothing but helpful and attentive with all my insurance needs. I’ve had the Farm for years, and their quality of service is why I’ll have it for many more years to come!"
"Thank you so much for your glowing review! 🌟 We're absolutely thrilled to hear that you’ve had such a positive experience with Kristen and the rest of our team at Jay Gemes State Farm. Your loyalty over the years means the world to us, and we’re committed to continuing to shine brightly for you! We believe that insurance is more than just a policy; it’s about building relationships and providing support when you need it most. It’s fantastic to know that our efforts to be helpful and attentive have made a difference for you. Here’s to many more years of partnership and peace of mind! If you ever need anything, remember we’re just a call away. Jay Gemes State Farm"
10 K’s
June 4, 2025
"I had an exceptional experience working with Kristen as my insurance agent. From our first conversation, she was professional, knowledgeable, and genuinely interested in finding the best coverage for my needs. She took the time to explain my options clearly, answered all my questions patiently,"
"Thank you so much for your wonderful review! We're thrilled to hear about your exceptional experience with Kristen. She truly embodies our commitment to providing personalized and professional service to our clients. It's great to know that she was able to help you understand your options and find the best coverage for your needs. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. If you have any more questions or need further assistance, don't hesitate to reach out. We're here for you! Jay Gemes State Farm."
susan okelly
June 3, 2025
"I needed to add a vehicle to my account and spoke to Kristen today. She not only capably helped me set that up but then suggested a way to save some money on an auto that was already insured with them. What a pleasant surprise. I have been consistently happy with Jay Gemes since I started insuring my autos with them and that is why I have given them a five star rating."
"Susan, thank you so much for your wonderful 5-star review! We’re thrilled to hear about your positive experience with Kristen and how she was able to assist you in adding a vehicle to your account while also finding ways to save you money. Our team strives to provide exceptional service, and it’s fantastic to know that we’ve consistently met your expectations. Your continued trust in Jay Gemes State Farm means the world to us, and we look forward to serving you for many more years to come. If you ever need anything else, please don’t hesitate to reach out!"
Terry Stringfellow
May 30, 2025
"Great customer service and helpful staff."
"Thank you so much for your kind words, Terry! We’re delighted to hear that you had a positive experience with our customer service and found our staff helpful. Your satisfaction is our priority, and we’re always here to assist you with any insurance needs. If you have any questions or need further assistance in the future, please don't hesitate to reach out. We truly appreciate your support! Jay Gemes"
James Reynolds
May 29, 2025
"I WAS VERY thankful for the help of Mrs Kristen in her assistance in helping me gain knowledge on various ways I can make payments on my account .wheather on line or mail.Thanks you State Farm!"
"James, thank you so much for your fantastic 5-star review! We're thrilled to hear that Kristen provided such excellent assistance and helped you understand your payment options. We truly appreciate your business and are always here to make things easy for you. Thanks for being a part of the State Farm family!"
Quaison Osborne
May 21, 2025
"Leann, is great and provides great customer service! She is informative and diligent when it comes to serving customer's needs."
"Quaison, thank you so much for your wonderful 5-star review! We truly appreciate your kind words about Leann and her dedication to providing exceptional customer service. It's fantastic to hear that you found her to be informative and diligent in meeting your needs. We strive to ensure that every customer has a positive experience, and your feedback reassures us that we’re on the right track. If you ever need assistance in the future, don’t hesitate to reach out. Thank you for choosing Jay Gemes State Farm!"
Kim Carroll
May 20, 2025
"My agent and staff are the best. They keep me update and do everything for me, which I need. I am so busy at work I just don’t have a lot of time."
"Kim, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you find our team to be the best and that we can help ease your busy schedule. Our goal is to provide excellent service and support, and it's great to know that we are meeting your needs. If there's anything more we can do for you, please don’t hesitate to reach out. We appreciate your trust in us! Jay Gemes State Farm"
Dave Bowers
May 14, 2025
"Kristen was very helpful and my mom was very satisfied with the service she provided."
"Dave, Thank you for your fantastic 5-star review! We’re delighted to hear that Kristen was able to provide your mom with the helpful service she needed. Our team strives to go above and beyond for our clients, and it’s wonderful to know that we made a positive impact. If you or your mom need any further assistance, please don’t hesitate to reach out. We’re here to help! Jay"
Ryan O’Steen
May 13, 2025
"Leann was absolutely amazing! Very helpful and got me set up quickly & painlessly."
"Ryan, thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that Leann provided you with such exceptional service and made the process quick and painless. Our team is dedicated to ensuring that our clients have a positive experience, and it's always rewarding to know that we've succeeded. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your business! Jay"
Brody Summerfield
May 12, 2025
"Excellent help. Staff is very helpful and polite. Kristen was a big help, and had all the answers to my questions with no hassle even helped with suggestions."
"We love seeing reviews like this, Brody! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Cherry Sims
May 9, 2025
"Leann P. customer service is the best; and she doesn’t just resolve my issues whenever I give her a call; she goes over and beyond to ensure my complete satisfaction. It's clear that Jay Gemes STATE FARM agency prioritizes their customers and have cultivated a team that is empowered to deliver exceptional support. My experience has not only solidified my trust in Jay Gemes STATE FARM agency but has also turned me into an enthusiastic advocate for their services. If you're looking for an amazing insurance company for all your insurance needs and that truly values its customers, look no further. Jay Gemes STATE FARM agency customer service is a shining example of how it should be done. C. LaCroix"
"Cherry, thank you so much for your glowing 5-star review! We are thrilled to hear about your positive experience with Leann and the exceptional customer service she provided. It’s wonderful to know that her dedication to resolving your issues and going above and beyond has made such a significant impact on your trust in our agency. At Jay Gemes State Farm, we strive to create a supportive environment where our team is empowered to deliver the best possible service to our valued customers. Your kind words not only affirm our efforts but also inspire us to continue exceeding expectations. We appreciate you becoming an enthusiastic advocate for our services! If you ever have any further questions or needs, please don’t hesitate to reach out. Thank you once again for your support, and we look forward to serving you in the future! Jay"
Marion Edwards
May 1, 2025
"I called and spoke with Kristen, regarding the defensive driving course. She was courteous and professional. She continues to answer questions during our call. She was very patient."
"Thank you, Marion, for the outstanding five-star review! We're thrilled that Kristen made your experience regarding the defensive driving course a positive one through her courtesy, professionalism, and patience. We appreciate you being a part of the Jay Gemes State Farm family!"
Adam Golden
April 25, 2025
"Great agency. Kristen Odum made the process easy, understandable, and quick to switch over from a different insurance company that had been overcharging me for months. Thank you 🙏"
"Adam, thank you so much for your fantastic 5-star review! We're thrilled to hear that Kristen was able to make your transition to Jay Gemes State Farm smooth and straightforward. It's always our goal to provide clear and efficient service, and we're glad you found it easy to switch over from your previous insurance company. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We’re here to help! Thank you once again, and welcome to the Jay Gemes State Farm family! 🙏"
Latoya Smith
April 24, 2025
"Kristen was fast and knowledgeable about what I needed. She also offered the defense driving for discounts. Thanks State Farm"
"Latoya, thank you so much for your wonderful 5-star review! We're thrilled to hear that Kristen provided you with fast and knowledgeable service. It's great to know that you found the defense driving discount helpful as well. We appreciate your trust in Jay Gemes State Farm and look forward to assisting you again in the future! Jay"
Elijah Parkinson
April 17, 2025
"Great place to do business with. My wife and I had the pleasure of working with Leann Peters and Jay Gemes. Leann and Jay were very knowledgeable and made the process of setting up car insurance pain-free. Highly recommend!"
"Thank you so much for your wonderful review, Elijah! We’re thrilled to hear that you and your wife had a positive experience with Leann and Jay. Our team works hard to make the insurance process as smooth as possible, and it’s great to know that their expertise made a difference for you. We appreciate your recommendation and look forward to serving you in the future! Jay Gemes State Farm"
Jeffrey Phillips
April 15, 2025
"Jay and his team are the best! They have always been very quick and helpful with everything. I have never had 1 issues and have used them for 10 years."
"Jeffrey, thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’ve had such a positive experience with Jay and our team at State Farm over the past 10 years. Your trust and loyalty mean the world to us, and we’re delighted to know that we’ve been able to provide you with quick and helpful service. If you ever need anything in the future, don’t hesitate to reach out! Jay"
Lindsay Ellis
April 14, 2025
"Working with my local agent has been phenomenal. When life is busy, sending an email to my agent is easy, and they are always quick to respond. They are always there to help take care of any issues or questions that I have with my vehicle or home insurance."
"Lindsay, thank you so much for your wonderful 5-star review! We’re thrilled to hear that your experience with Jay Gemes State Farm has been phenomenal. Our team strives to provide quick and helpful service, especially when life gets busy. It's great to know that our communication and support have made a positive impact on your insurance needs. If you ever have more questions or need assistance, don’t hesitate to reach out. We’re always here to help! Jay"
kingston Wiggins
April 12, 2025
"Good afternoon everyone this review is for all the staff that works at Jay and Genes State Farm. The staff is very professional and I enjoy myself every time I go in because they are very compassionate people and try to help you accordingly Kristen I spoke with her own today, she did a wonderful job. With trying to help facilitate an issue that I had. Kudos to the staff Thank you, Valencia Smith"
"Thank you, Kingston, for your kind words! We're thrilled to hear that Kristen and the rest of our team provided you with compassionate and professional service. Your feedback means a lot to us. We appreciate your trust in our agency!"
shane wilson
April 9, 2025
"Nothing but 5 star reviews, bc good service, and it shows. State farm has always done me right for my insurance needs, home and auto. except once they couldn't cover my auto around my divorce because of a technical issue. I used one of there competitors for 5 years or so, no complaints with them they were the cheapest easiest to use for a while, until they left me hanging in a major way. Worst issue ive had with an auto claim, and soon as i started looking for someone else, not sure, but my someone from state farm agency called me and was able to pick up my auto, bundle the home and auto, even save me money from what i was previously paying, beat all the other options and was able to send the docs while we were on the phone. Best choice in insurance. Too bad i did have them a few months sooner."
"Shane, thank you so much for your fantastic 5-star review! We're thrilled to hear about your positive experiences with State Farm and that our team was able to assist you in finding the right coverage for your home and auto needs. It's great to know that we could not only save you money but also provide you with the level of service you deserve, especially after your previous challenges with other insurers. We strive to make the insurance process as seamless and supportive as possible, so your feedback means a lot to us. Jay"
Dennis Walsh
April 7, 2025
"Was assisted by Kristen with my homeowners claim. Excellent customer service!"
"Dennis, thank you for your fantastic 5-star review! We're so glad to hear that Kristen was able to assist you with your homeowners claim and provide you with excellent customer service. Your satisfaction is our top priority, and it’s great to know we met your expectations. Jay Gemes State Farm"
Aja Neal
April 7, 2025
"Kristen is always so helpful whenever I call or have any questions. Thank you for making the new process of replacing my vehicle easy."
"Aja, thank you so much for your wonderful 5-star review! We're thrilled to hear that Kristen was able to assist you and make the vehicle replacement process easy for you. Our team is dedicated to providing the best service possible, and your kind words mean a lot to us. If you ever have more questions or need assistance in the future, don’t hesitate to reach out. We’re here to help! Best regards, Jay Gemes State Farm Team"
Trent McEntyre
March 26, 2025
"I’ve received excellent service from Jay Gemes for many years. I recently was in the process of buying a Tesla. We were trying to take advantage of an offer that was expiring quickly, and we needed a quote for insurance. One of Jay’s team members, Kristen, did a 5-star job getting what we needed when we needed it."
"Thank you, Trent, for your kind words! I'm happy to know that you've consistently received excellent service over the years. It's great to hear that Kristen was able to assist you promptly with your insurance quote. If you have any further questions or need assistance in the future, feel free to reach out to our office."
Silvia Thompson
February 25, 2025
"My experience with Kristen was very pleasant. She did not hassle me or made me feel like I was just another number added to her list of possible clients. I did take awhile to make a decision, since I have been with another company for over 30 years and was hesitant to change, even though I knew they were very expensive. But thanks again Kristen for your patience and finding the best solution for me. Blessings Silvia T."
"Thank you so much, Silvia, for sharing your heartfelt experience with Kristen. It warms our hearts to hear that she provided you with the patience and personalized service you truly deserve. Your satisfaction means the world to us, and we are deeply grateful for your trust in our team. Wishing you all the best on your journey! "
Curtis Smith
February 21, 2025
"Worked with Leann Peters and she was fantastic. She made everything smooth and painless. Highly recommend working with her. Oh"
"We appreciate you, Curtis! Your feedback reassures us that we’re making a difference, and we’re grateful for your support. If you ever need assistance, know that we’re always here for you! "
Jon Enright
February 20, 2025
"Leann is great to work with. I have gone through her for insurance for a few homes and would highly recommend her to anyone who is looking for home insurance."
"Jon, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience working with Leann. She truly goes above and beyond for her clients, and your recommendation means the world to us. If you ever need assistance in the future or have any questions, don’t hesitate to reach out. We’re here to help! Jay Gemes State Farm Team"