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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rebecca Gemes Bice

July 17, 2024

5  out of  5 rating by Rebecca Gemes Bice
"Always takes care of his customers and willing to go the extra mile, even if you're experiencing a true need at an inopportune time. His staff is helpful and kind. Highly suggest Jay as your agent!"
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Mark Louwaert

July 15, 2024

1  out of  5 rating by Mark Louwaert
"Worst insurance representation I’ve ever dealt with, less than 2 weeks notice to either put a roof on my house or I lose my policy with no written notice only a phone call, I CAN PROMISE YOU WILL OVERPAY AND BE UNDERSERVED BY THIS IDIOT"
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Stephen Norman

June 19, 2024

5  out of  5 rating by Stephen Norman
"I moved states and they were a huge and amazing help! Highly recommend!!!"
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tammie brown

June 18, 2024

5  out of  5 rating by tammie brown
"We worked with Noah to get the best bundle! He was prompt, quick & paid attention to details! I shopped several different insurance providers & found Noah to be the most personable & communicated quite well keeping us informed of all our options etc each step of the way! We highly recommend this young man & have thoroughly enjoyed working with him! 5 star service all the way!!!"
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Jim Cor

June 17, 2024

5  out of  5 rating by Jim Cor
"Always very attentive and amazing customer service! I think it’s great how I can text them and they take care of everything I need with no issues. definitely recommend!"
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Ed Koeser

June 13, 2024

5  out of  5 rating by Ed Koeser
"Noah did a great job setting me up with my home and auto insurance."
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Tori Gibson

June 12, 2024

5  out of  5 rating by Tori Gibson
"This particular group of people at State Farm are G R E A T. Majority of the time I speak with Sara Beth. For the last almost 2 years, she has been wonderful. She never fails to give us calls back if needed. She texts to make sure everything is going good. She has great customer service and treats my husband and I like we were her family! We love being a part of State Farm 🩷"
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MHARLIE JACKSON

June 11, 2024

5  out of  5 rating by MHARLIE JACKSON
"Ms. Jean is my absolute favorite. She’s taken care of me since Jay Gemes took over my policies. She’s sat on the phone with me and helped me understand what I’m pay for. I may get on the other great people nerves because I call specifically for her. His whole staff is nice and treats me like family. Ms.Jean is my person though. She gets everything. I even called her when I had my son. In 2019. She has always personally checked on me. Whole staff a 10 out of 10. Ms. Jean 11/10. I enjoy my state farm agent and his staff."
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Peyton Burton

June 11, 2024

5  out of  5 rating by Peyton Burton
"Great customer care and attention to detail. Jay Gemes and his crew did a great job at taking care of us. Thank you!"
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adam oneal

May 14, 2024

5  out of  5 rating by adam oneal
"Always amazing service, they have helped me in the best ways possible since i switched providers. Had to file a claim shortly after switching and the process was simple and any questions i had were answered right away. Recommend with out a doubt!"
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Dmoney Blake

May 7, 2024

5  out of  5 rating by Dmoney Blake
"The people here are really great people. No matter what I need they're very understanding and always willing to help. Thank you guys!"
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Lauren Teague

May 1, 2024

5  out of  5 rating by Lauren Teague
"Had a good experience with them. Noah was very helpful."
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Jason Janney

April 27, 2024

5  out of  5 rating by Jason Janney
"Jay Gemes State Farm is awesome! We followed Jean Fackler to this office because she is the absolute best and glad we did because Jay is amazing too! Thank you guys!"
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P A

April 25, 2024

5  out of  5 rating by P A
"Jean is the best she always knows the answer. Some people go a step above she starts at a step above."
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Phillip Reiney (Brad)

April 20, 2024

5  out of  5 rating by Phillip Reiney (Brad)
"Great people, always take time to work with you to find the wright policy for your needs👍 Jean has plenty experience and has been my go to person for 30 plus years"
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Sammy Foster

April 19, 2024

5  out of  5 rating by Sammy Foster
"Sara Beth at State farm gave excellent customer service"
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Britt Duncab

April 19, 2024

5  out of  5 rating by Britt Duncab
"I can't say enough good things about Mrs. Jean in my State farm agents office....she is the reason I have remained a loyal State farm customer for over 20 years now. She has gone above and beyond for my family during every catastrophe we have experienced through the years. If you are looking for an insurance agency that truly takes care of you, give Jay Gemes's office at State Farm a call!"
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Angela Sellars

April 18, 2024

5  out of  5 rating by Angela Sellars
"Always get the Job done."
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Theresa Dyer

April 18, 2024

5  out of  5 rating by Theresa Dyer
"My experience with State Farm has been nothing short of perfection! I have been with State Farm since I was 16 years old. Started out with Tom Martin who passed a few years back and Mr. Martin's secretary (Mrs Jean) moved to Jay's new agency. They are like family. We never missed a beat during the transition. We had a devastating house fire about 3 years ago and with one phone call we knew what todo. We were totally lost because all we had left were the clothes on our backs! We were taken care of until we moved back into our new house. The team at Jay Jemes is truly the best you will find in Columbus. Thanks for always taking care of this Dyer clan."
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Kathy Addison

April 18, 2024

5  out of  5 rating by Kathy Addison
"I have been with Jay Gemes State Farm for years. I have always received prompt answers to any questions, great coverage and have been treated as a member of the family. Through the years, Jean has been a saving grace and has always found the best policies for the best prices. I couldn’t ask for better!"
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Tammy White

April 18, 2024

5  out of  5 rating by Tammy White
"Jean is a rockstar! She is always pleasant and promptly returns phone calls."
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Ryan James

April 18, 2024

5  out of  5 rating by Ryan James
"This team made it easy! They did the heavy lifting and were actually willing to help me out and provide best results that not even my previous insurance company couldn’t deliver after 7 years with them. Awesome experience!!!"
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Howard Spencer

March 25, 2024

5  out of  5 rating by Howard Spencer
"Leann has been very helpful. She is great to talk to on the phone and patient."
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Kyra Odum

March 14, 2024

5  out of  5 rating by Kyra Odum
"Kris is so sweet and so helpful. She deserves a raise for her great work!"
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Dillon Barnes

March 13, 2024

5  out of  5 rating by Dillon Barnes
"Noah was extremley helpful and insightful identifying the best policy for our insurance needs."